RETURN, EXCHANGES & REFUND POLICY
We proudly stand behind the quality of our products and services and want our customers to be happy. We currently do not accept returns or give refunds, however We handle exchanges on a case-by-case basis, and place customer satisfaction at the center of our policy decisions. please e-mail firstname.lastname@example.org to request an exchange.
Please note, we are only able to Exchanges on items purchased directly through Bouncy Curls.
Please make sure your PayPal address is correct before you purchase! Once orders are placed we are unable to change them. Our distribution center will process and ship your order within 2-4 business days of placement.
All international purchases are final. International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery.